As a business owner, you may need to choose between relying on your in-house IT staff or outsourcing technology management to an IT service provider. There is, however, a third option: co-managed IT. This approach combines the advantages and convenience of in-house IT with competent, specialised support from outsourced specialists.
It’s a “best of both worlds” approach that can help your business leverage an external IT service provider to fill IT gaps without sourcing, training and retaining qualified, expensive talent.
However, there needs to be more accurate information regarding co-managed IT to make it easier to make informed decisions. In this blog post, we’ll bust four common myths about co-managed IT to help you understand the benefits of this approach and how it can help your business succeed.
Myths debunked.
Without further ado, let’s debunk the top co-managed IT myths:
Myth #1: My business won’t be able to afford co-managed IT.
One of the biggest misconceptions about co-managed IT is that it’s too expensive.
On the contrary, co-managed IT solutions are affordable. The cost of partnering with a managed services provider will vary depending on the size and scope of your organisation’s needs. However, the cost savings that a business can achieve through proactive maintenance and support can extend the life of your hardware, saving you money in the long run.
Myth #2: My business isn’t big enough to need outsourced co-managed IT.
Many business owners believe that only large enterprises benefit from outsourced IT services however this is not true. Co-managed IT solutions can be beneficial for organisations of all sizes. For example, small businesses may need more resources to hire an entire IT support team, but partnering with a managed services provider can help fill any gaps in your organisation. Additionally, larger organisations can benefit from co-managed IT solutions by leveraging the expertise of an outside team to address highly specialised tasks or larger projects.
Myth #3: An outsourced IT specialist is less vested in my business’s success than my internal staff.
A Managed Service Provider Does Not Understand Our Business and they are not invested in the success of our business. The truth is that many managed service providers have specialised expertise and experience that can be particularly valuable in certain situations. A good managed service provider will take the time to understand an organisation’s business goals and needs and make recommendations that are tailored to their specific situation. In a co-managed model, the managed service provider or MSP should strive to be an extension of your organisation's team however the internal team controls the relationship.
Myth #4: My internal IT staff will lose their jobs.
Managed IT services are great tools to help your staff become more efficient, allowing them to focus on the most critical aspects of their job. In addition, by utilising a managed IT service provider, your internal team can leverage the expertise and experience of a third-party service provider.
When you partner with a managed IT services provider to supplement your internal staff, you can save time and money by optimising the work of your internal team. In addition, with the support of a managed IT service provider, they can gain access to specialised knowledge and skills they may not otherwise be able to access. This can help them develop their capabilities and make them more attractive job candidates by showing them in the workplace that they have learned new skills with the help of a managed IT service provider.
In addition, the managed IT service provider can help your internal staff manage projects more efficiently. This can allow them to work on their highest-priority tasks while the service provider takes care of other tasks. Plus, they will be able to complete those tasks more quickly and effectively with the service provider's help.
Overall, managed IT services are an excellent way to optimise the work of your internal staff and help them be more productive. This can increase efficiency, allowing you to get more done in a shorter time and with less stress. So feel free to take advantage of managed IT services; it's a great way to improve the performance of your employees without taking away any of their jobs.
Bouns Myth: Co-managed IT Means Loss of Control.
When an organisation opts for co-managed IT, it is often assumed that the organisation is ceding control to another party. In actuality, co-managed IT fosters a partnership between parties, with both having input and a voice in the process. All decisions are made collaboratively, and both parties are responsible for the success of the process.
Need help?
By now, you understand that co-managed IT is a good option for businesses looking to bridge the gap between in-house and outsourced IT. However, it’s important to remember that not all IT service providers are created equal. Choosing the right partner can make a massive difference in the success of your co-managed IT strategy. That’s why it’s crucial to partner with an experienced provider who understands the unique needs of your business.
And that’s where we come in!
Aabyss understand the importance of co-managed IT and can tailor our services to meet the specific needs of your business. We’re here to help you navigate this journey and ensure you get the best out of co-managed IT. Contact us today to discuss how co-managed IT can benefit your business and learn more about how we can support your organisation’s IT needs.
Don’t forget to download our checklist, “How to Choose the Best Co-managed IT Partner for Your Business,“ to help you make an informed decision.
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